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Support

Anyone who has experienced violence needs fast and reliable help. There is a wide range of support services for people who are confronted with stressful experiences or conflicts. On this page you will find contact points that will accompany you on your journey and offer protection, orientation and concrete support for those affected and their relatives. Find out here how you or others can get help.

Anonyme Spurensicherung ASS

Anonymous forensics (ASS)

After sexual violence, it is important to preserve evidence - even without immediate reporting. Find out how anonymous evidence collection works and where you can find help.

Familienberatung

Family counseling

If families need help in stressful crisis situations, they can turn to one of around 270 free family counseling centers in North Rhine-Westphalia.

Jugendamt

Youth welfare office

The youth welfare office protects children and young people in stressful situations. Here you will receive support in the event of violence, neglect or excessive demands.

Ein verzweifeltes Kind sitz gekrümmt auf einer Treppestufe

Child and youth protection

Children and young people have a right to protection from violence. Child and youth protection informs, educates and helps quickly and reliably in suspected cases.

Zwei Menschen reichen sich die Hand

Victim-offender mediation

Victim-offender mediation allows victims and offenders to talk to each other in a protected environment. The aim is to take responsibility and resolve conflicts.

Traumaambulanzen

Trauma outpatient clinics

After a violent crime, many people need psychological help quickly. Trauma outpatient clinics offer short-term counselling and stabilization - even without a long application process.

Psychosoziale Prozessbegleitung

Psychosocial process support

Psychosocial trial support is the qualified care, provision of information and support for victims in criminal proceedings. It helps victims to cope better with the proceedings.