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Victim protection portal
Nordrhein-Westfalen
Die Landesregierung Nordrhein-Westfalen

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Declaration on the accessibility of the website www.opferschutzportal.nrw

The Ministry of Home, Municipal Affairs, Building and Digitalization of the State of North Rhine-Westphalia aims to make its websites, including the victim protection portal of the State of North Rhine-Westphalia, accessible without barriers. They should be designed in such a way that they comply with the national legislation implementing Directive (EU) 2016/2102 of the European Parliament. The following accessibility statement applies to the website www.opferschutzportal.nrw and its sub-chapters.

Status of compliance with the requirements for accessible information technology

The accessibility requirements are set out in sections 3 (1) to (4) and section 4 of the Accessible Information Technology Ordinance NRW (BITV NRW), which was issued on the basis of Section 10e of the Disability Equality Act (BGG NRW).

The verification of compliance with the requirements is based on an assessment carried out by the Competence Center Accessible IT (KBIT) at IT.NRW on 17.08.2021 based on the test steps of the WCAG test procedure.

Based on the review, the website is fully compliant with the aforementioned requirements.

Creation of this accessibility statement

This statement was updated on October 07, 2021. A test was carried out in advance in accordance with Article 3a of Implementing Decision (EU) 2016/1523.

Feedback and contact details

Have you noticed any shortcomings in the accessibility of content on this page? Or do you have questions about accessibility? Then you are welcome to contact us.

Please note that by submitting the form, the personal data you provide as well as the special data (Section 3 (9) BDSG, e.g. political opinions) will be transmitted to the state government of North Rhine-Westphalia and used to answer the request. Please also note our data protection information

https://www.opferschutzportal.nrw/datenschutz

You can also contact us by post or telephone:

Ministry of Home Affairs, Municipal Affairs, Building and Digitalization of the State of North Rhine-Westphalia
Jürgensplatz 1, 40219 Düsseldorf
Tel. 0211 86 18 50

Monitoring Office for Accessible Information Technology of the State of North Rhine-Westphalia

The Monitoring Office for Accessible Information Technology of the State of North Rhine-Westphalia regularly checks whether and to what extent websites and mobile applications of public bodies in the state meet accessibility requirements.

The aim of the monitoring body's work is to ensure compliance with the requirements for accessible information technology and to ensure that the legal regulations are implemented across the board.

You can send an email to the monitoring body at the email address ueberwachungsstelle-nrw [at] it.nrw.de (ueberwachungsstelle-nrw[at]it[dot]nrw[dot]de).

Further information on the monitoring body can be found here: www.mags.nrw/ueberwachungsstelle-barrierefreie-informationstechnik

Arbitration procedure/enforcement procedure

If you do not receive a satisfactory response to messages or inquiries about accessible information technology on this website, you can contact the ombudsman's office for accessible information technology of the state of North Rhine-Westphalia. The ombudsman's office is assigned to the commissioner for the interests of people with disabilities and is legally anchored in §§ 10d, 10e BGG NRW and §§ 9 ff of the BITV NRW. With the involvement of all parties concerned, the ombudsman's office attempts to determine the circumstances of the lack of accessibility so that the provider can rectify them. This is not about finding winners or losers. Rather, the aim is to find a solution to a problem together and out of court with the help of the arbitration board.

The arbitration procedure is free of charge. You also do not need legal advice.

The ombudsman's office for accessible information technology in NRW can be reached by telephone on the following number: 0211 85 53 451.

Further information on the ombudsman's office for accessible information technology in NRW can be found here: www.mags.nrw/ombudsstelle-barrierefreie-informationstechnik

Further information

Directive (EU) 2016/2102 on the accessibility of the websites and mobile applications of public sector bodies (website)

Accessible Information Technology Ordinance North Rhine-Westphalia - BITVNRW (website)